Who we are

Solutions

Be a partner

Welcome to the New Level
of your business.

Welcome to NEW LEVEL, where innovation meets simplicity. We are dedicated to providing the best solutions for your business.

No credit card required

7-day free trial

We craft your custom IT Stack.

RMM

With our RMM solutions, your IT is proactively monitored and protected 24/7. Solve problems before they impact your business, gain efficiency, and reduce downtime.

Documentation

Organize and protect all your business’s documentation and passwords in one place. Store logs, centralize data, and ensure easy access to essential information — all with cutting-edge security.

XDR - SOC - MDR

We offer 24/7/365 monitoring options tailored to your needs, turning your MSP into an MSSP with support from certified professionals in the U.S., immediate incident response, and more...

Vulnerability Scanner

With our vulnerability scanner, your MSP identifies security risks in real time, ensuring continuous protection for your clients and increasing trust in your service — and your revenue.

Automated Pentest

Offer recurring pentesting and raise your MSP’s cybersecurity level with an easy-to-use platform. Provide internal and external tests with SOC 2 Type II certification, ensuring ongoing security and trust for your clients.

UDR

Simplify cybersecurity with an AI platform to protect identities, endpoints, emails, cloud, and data — all from a single interface. Generate business with prospecting reports and train your team in security and phishing.

Strengthen your business with strategic tools.

Reducing your team’s workload and increasing the efficiency of your support process directly results in a superior customer experience and strengthens your relationship with them.

Task and Project Management

Automate repetitive tasks and free up your team to focus on what really matters.

Schedule tasks to reduce manual effort and boost productivity

Automation tools to streamline routine processes

Empower team members with access to project information

Task dependency charts for project timelines

Analyze key performance indicators to identify areas for improvement

Sharp and Objective Reports

We take pride in delivering well-structured reports with key information that you and your clients truly need—no fluff.

Showcase excellence with customizable reports

Prospecting reports that will boost your revenue

Compile insights for recurring meetings with your partners

Detailed and comprehensive reports tailored to each type of client

Strategic Integration

Boost your business with integrations to the leading players in the market.

  • Bitdefender

  • Cisco

  • Sonicwall

  • Crowdstrike

  • Google

  • Trend Micro

  • Cylance

  • Azure

  • Okta

  • DUO

Solutions priced to make sense for you.

Guardz

Start from

$99

/per month

Prospecting Reports

Monitor your business’s online vulnerabilities

Multi-tenant

Unified Detection and Response

Compliance Benchmarking

ITDR and MDR with SentinelOne

Barracuda XDR

Start from

$99


/per month

SOC 24/7 Global

Multi-Layered Security

Advanced Threat Intelligence

Chat Support

Extend your limited IT resources

Template Library

Ninja One

Start from

$99


/per month

Secure Remote Access

Multi-tenant

Patch Automation

IT Help Desk

Backup Management

IT Asset Management

  • What People Say About Us

    • "O Gabriel nos apoiou na definição e escolha das soluções que hoje são a base de nossa operação. Quando apresentamos a necessidade de termos soluções focadas em PENTEST e análise de vulnerabilidades, o Gabriel compreendeu nossa operação e apresentou soluções bem alinhadas com o que precisávamos."

      Paulo Salomon

      CEO da TRIA

    • "Gabriel foi essencial na nossa transformação para MSSP e na criação do novo produto SLCYBER, voltado para segurança cibernética. Em apenas um ano, ele nos ajudou a realizar todas as contratações e adaptações necessárias, além de estabelecer uma conexão crucial com o fornecedor americano."

      Sidnei Galhardi

      CEO da SLTECH

    • "Trabalhar com a equipe da New Level foi uma experiência fantástica, eles mostraram um profissionalismo exemplar. A New Level nos ofereceu suporte total,facilitando cada detalhe para garantir que conseguíssemos o melhor preço. Foram além do esperado ao nos mostrar novas possibilidades de revenda da plataforma para outros clientes ITI.

      Thiago Castro

      Founder da Dual TI

    • "Gabriel foi um consultor essencial no processo de intermediação entre nossa equipe e as companhias provedoras das soluções. Seu trabalho resultou em um salto significativo na qualidade e entrega da SPIVIT, posicionando-nos como referência naquilo que nos propomos a fazer."

      Marcelo Basanella

      CEO da SPIVIT

    • A parceria com a New Level nos trouxe ganhos significativos, tanto em redução de custos quanto em evolução tecnológica. Recomendo a New Level IT para qualquer empresa que busca não apenas uma consultoria em TI, mas um parceiro estratégico para potencializar seus resultados."

      Gustavo Chaves

      Founder da Hype

    • "O trabalho do Gabriel foi de extrema importância para transformar a Brianezi Tecnologia em uma MSP de referência em qualidade de serviços. Com sua expertise e visão estratégica, ele nos ajudou a estruturar processos, implementar as melhores práticas do mercado e adotar ferramentas essenciais para elevar o nível do nosso atendimento.

      Brianezi

      Founder da Brianezi Tecnologia

    • Gabriel não só nos apresentou as soluções certas, mas também nos representou junto aos fabricantes de software, garantindo que nossa experiência fosse sempre positiva e completa. Sua dedicação e comprometimento fizeram toda a diferença para o sucesso da nossa operação.

      Marco Biazon

      CEO da Pulso

Frequently Asked Questions (FAQs)

What makes New Level different from traditional distributors?

New Level goes beyond software distribution — we provide strategic consulting, onboarding, and ongoing support tailored to MSPs, MSSPs, and IT teams. Our mission is to empower your business with tools, insights, and a partnership that drives long-term growth.

Can I resell the solutions to my clients under my own brand?

Are contract terms standardized or do they vary?

How does New Level's consulting work?

Ready to take your business to a NEW LEVEL?

Ready to take your business to a NEW LEVEL?

Join dozens of MSPs and IT teams across South America and the United States who trust New Level to elevate service delivery, boost revenue, and strengthen their operations.